Integrated Management System Policy
Mod. 5.2-0.4 Rev.00 APPROVED
Urbana Smart Solutions S.r.l. is committed to providing and ensuring innovative IoT solutions, delivering high-quality Cloud services and hardware devices, with particular attention to information security and the protection of privacy.
Our philosophy is based on the continuous improvement of the effectiveness and efficiency of processes, in order to meet customer expectations and comply with applicable regulations.
For this reason, the Management System integrates the requirements of ISO 9001, ISO/IEC 27001, ISO/IEC 27017 and ISO/IEC 27018, guiding us towards a holistic approach that ensures quality, security and data protection, and pursuing the following stated scope:
- Design, development, implementation and commercialization of IoT Cloud services.
- Design, development and commercialization of hardware devices aimed at improving the efficiency of management and control systems.
Our Commitment
Urbana Smart Solutions S.r.l. is committed to:
Urbana Smart Solutions S.r.l. is committed to:
- Providing products and services that meet customer needs and expectations, while complying with contractual and regulatory requirements, through a continuous commitment to maintaining high standards of information security and protecting personal data, supported by effective resource and risk management.
- Applying a philosophy of continuous improvement of the Integrated Management System through constant performance monitoring and the systematic definition of new objectives.
- Adopting appropriate technical and organizational measures to protect sensitive information and personal data, ensuring data confidentiality, integrity and availability through security controls, risk management activities and staff training.
- Collecting, processing and storing personal data solely for legitimate, specific and transparent purposes, implementing security measures to prevent unauthorized access, loss or improper disclosure of data, respecting data subject rights and ensuring transparency in data processing activities.
- Cooperating transparently and responsibly with customers, suppliers, partners and other interested parties, promoting open, respectful and constructive dialogue, and ensuring that all parties are fully aware of information security–related matters.
- Enhancing the potential of all employees by motivating them and leveraging their skills to improve processes and propose effective technical solutions, with the aim of meeting customer expectations, strengthening interpersonal relationships and promoting a collaborative and stimulating working environment.
- Complying with all applicable regulations, including environmental and occupational safety regulations.
This policy is shared with all interested internal and external parties upon request, monitored for adequacy, and reviewed at least annually during the Management Review.